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Description: Fetch a single complaint by its numeric id, including status, classification, related production orders and record counts.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceTools::getComplaint()

Parameters

Name	Type	Required	Default	Description
id	integer	Yes	-	The numeric id of the complaint.

Full Schema

Copy Schema
array(3) { ["type"]=> string(6) "object" ["properties"]=> array(1) { ["id"]=> array(3) { ["type"]=> string(7) "integer" ["description"]=> string(32) "The numeric id of the complaint." ["minimum"]=> int(1) } } ["required"]=> array(1) { [0]=> string(2) "id" } }

Description: Search complaints by any combination of status, order id, manufacturer id, complaint type or root cause. Returns lightweight summaries.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceTools::searchComplaints()

Parameters

Name	Type	Required	Default	Description
statusId	integer	No		Filter by status id (see the statuses resource).
orderId	integer	No		Filter by the original order id.
manufacturerId	integer	No		Filter by manufacturer id.
complaintTypeId	integer	No		Filter by complaint type id.
rootCauseId	integer	No		Filter by root cause id.
limit	integer	No	20	Maximum number of complaints to return (1-100).

Full Schema

Copy Schema

array(2) { ["type"]=> string(6) "object" ["properties"]=> array(6) { ["statusId"]=> array(4) { ["type"]=> string(7) "integer" ["default"]=> NULL ["description"]=> string(48) "Filter by status id (see the statuses resource)." ["minimum"]=> int(1) } ["orderId"]=> array(4) { ["type"]=> string(7) "integer" ["default"]=> NULL ["description"]=> string(32) "Filter by the original order id." ["minimum"]=> int(1) } ["manufacturerId"]=> array(4) { ["type"]=> string(7) "integer" ["default"]=> NULL ["description"]=> string(26) "Filter by manufacturer id." ["minimum"]=> int(1) } ["complaintTypeId"]=> array(4) { ["type"]=> string(7) "integer" ["default"]=> NULL ["description"]=> string(28) "Filter by complaint type id." ["minimum"]=> int(1) } ["rootCauseId"]=> array(4) { ["type"]=> string(7) "integer" ["default"]=> NULL ["description"]=> string(24) "Filter by root cause id." ["minimum"]=> int(1) } ["limit"]=> array(5) { ["type"]=> string(7) "integer" ["default"]=> int(20) ["description"]=> string(47) "Maximum number of complaints to return (1-100)." ["minimum"]=> int(1) ["maximum"]=> int(100) } } }

Description: Return the audit trail (status changes over time) for a single complaint, oldest entry first.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceTools::getComplaintHistory()

Parameters

Name	Type	Required	Default	Description
id	integer	Yes	-	The numeric id of the complaint.

Full Schema

Copy Schema
array(3) { ["type"]=> string(6) "object" ["properties"]=> array(1) { ["id"]=> array(3) { ["type"]=> string(7) "integer" ["description"]=> string(32) "The numeric id of the complaint." ["minimum"]=> int(1) } } ["required"]=> array(1) { [0]=> string(2) "id" } }

Description: Return the total number of complaints and a per-status breakdown, ordered by workflow position.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceTools::statistics()

Parameters

Name	Type	Required	Default	Description

Full Schema

Copy Schema
array(2) { ["type"]=> string(6) "object" ["properties"]=> object(stdClass)#1033 (0) { } }

Description: Produce a prompt that asks the model to triage a specific complaint and recommend the next action.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServicePrompts::triageComplaint()

Arguments

Name	Required	Description
complaintId	Yes	-

Description: Produce a prompt that asks the model to draft a polite customer-facing email update for a complaint.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServicePrompts::draftCustomerUpdate()

Arguments

Name	Required	Description
complaintId	Yes	-

Description: Produce a prompt that asks the model to summarise the current complaint workload, broken down by status.

Handler: Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServicePrompts::workloadSummary()

URI	complaint-service://resolutions
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::resolutions()
Description	All available complaint resolution types, each linked to a complaint type.
MIME Type	application/json

URI	complaint-service://requested-resolutions
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::requestedResolutions()
Description	Resolutions a customer can request when filing a complaint, each linked to a complaint type.
MIME Type	application/json

URI	complaint-service://complaint-types
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::complaintTypes()
Description	All available complaint types.
MIME Type	application/json

URI	complaint-service://root-causes
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::rootCauses()
Description	All available complaint root causes.
MIME Type	application/json

URI	complaint-service://culprits
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::culprits()
Description	All available complaint culprits.
MIME Type	application/json

URI	complaint-service://quality-issues
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::qualityIssues()
Description	All available complaint quality issues.
MIME Type	application/json

URI	complaint-service://investigation-teams
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::investigationTeams()
Description	All available complaint investigation teams.
MIME Type	application/json

URI	complaint-service://statuses
Handler	Shapeways\Deprecated\ComplaintService\Mcp\ComplaintServiceResources::statuses()
Description	All complaint workflow statuses, ordered by position.
MIME Type	application/json